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Error, Cant Connect To Update Firmware

Hi, i just tried to update my newly bought EZRobot. When i tried to connect to it with the Supplied Wireless USB thingie. It went haywire.

This is what it sayd :

Attempting connection to COM3 EZ-B reports EZ-B Firmware V8,5 Connected Usending ping Usending ping Usending bootloader Failed to load bootloader! Have you selected the correct EZ-B COM port? Use the Help menu option to view the online help and watch a video demonstration.


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Hello:)

The message explains the issue. You are connecting to the wrong COM port. The tutorial video section will help you. Press YES to watch the tutorial videos when prompted, or click here: https://synthiam.com/Tutorials