dynamixel trouble?

Question

Hello, I've just updated to ARC software. I am getting an error on startup regarding the dynamixels in my project. Is this plug-in working with the new ARC software? I looked and can not find any updates for the dynamixel plug in? Thanks Chris

EzAng · Answer

Hi, did you check https://synthiam.com/Products/Controls/Servo/Dynamixel-16142

DJ Sures · Answer

Update all the plugins you have installed. When the software loads, it’ll prompt for you to update if there’s an internet connection.

kamaroman68 · Answer

Hi, yes it does say update the plug in. However when I try to do that it says it can’t because there is already a instance or object of it already in arc. It said to shut down arc and re- try. I tried that and a computer re- boot. Hopefully I’ll get done more time with it tomorrow but I hope I don’t have to delete the plug in that’s already there and set up.

DJ Sures · Answer

The configuration is saved in the project file.  You don’t have to delete the plugin.  Follow the update instructions and it’ll all be good. Don’t try to update when the plugin has already been loaded. Do the update before it’s been loaded. And you can’t have another copy of arc running while update. The plugin cannot be in use while updating. I pretty much just repeated the update instruction that you have read

kamaroman68 · Answer

So Im really not trying to be a pain in the axx. but I've downloaded the updated dynamixel plug in directly to my desktop. Before even launching ARC I double click on the update and it still fails to install. Says there is already an instance of that plug in. I haven't even opened up ARC yet and it says that????    Thanks again guys                                                   Chris

DJ Sures · Answer

Can you copy and paste the error?

kamaroman68 · Answer

will do. Thanks again

DJ Sures · Answer

You bet - we'll get you running in no time

kamaroman68 · Answer

kamaroman68 · Answer

This is what I get from just double clicking the updated plug in from my desktop. No other programs are running. Thanks  Chris

kamaroman68 · Answer

B2K_12_29_2018.EZB This is my project. Could someone please take a look at it? Everytime I open it its worse. Now i have 7 dynamixels plug ins and now the error says its missing a form. And theres other errors I cant seem to get around. Thanks    Chris

kamaroman68 · Answer

I think part of my original problem was I was using IE. After using chrome I was able to get the updated plug ins

DJ Sures · Answer

Interesting - it says the file isn't a plugin. I'll take a closer look and get back to you

kamaroman68 · Answer

Thanks DJ. If you dont mind please take a look at my project I posted. There seems to be lots of errors I cant fix. Thanks           Chris

DJ Sures · Answer

The reason the plugin says it's not a valid plugin is because you gave the file a different name when saving it. The file that's downloaded from the server cannot be changed. The original filename must be used. Do not rename the file when you download it from the website.

kamaroman68 · Answer

I think Im past that part. But there are many other errors. I cant even get arc to close. I have to use the task manager to get ARC to close. Everytime I try to X out the error that pops up another one pops up and I cannot ever close the project

DJ Sures · Answer

There was a bug in the Advanced Speech Recognition - which i fixed moments ago. Please visit these two pages, download the new plugins and double click the files to update. You'll be rock'n after that

Advanced Speech Recognition: https://synthiam.com/Products/Controls/Audio/Advanced-Speech-Recognition-15894

Dynamixel: https://synthiam.com/Products/Controls/Servo/Dynamixel-16142

kamaroman68 · Answer

Boom! Thanks DJ!   All back to normal !     Thanks again!                 Chris

kamaroman68 · Answer

Thanks again DJ

DJ Sures · Answer

You bet! Have fun

kamaroman68

Dynamixel Trouble?

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